Website Conditions of Use

Posted on my life August 13th, 2011 by Admin

Terms of Use

Thanks for using defibtracker (www.defibtracker.co.uk) and the defibtracker service (“Service”). The Service is provided by Safeheart Ltd. (“Safeheart”), located at The Old Vicarage, 51 St John Street, Ashbourne, Derbyshire, England, DE6 1GP.

In accessing this website, visitors acknowledge and agree to the following terms of use:

  • Although Safeheart attempts to keep this website as accurate and up to date as possible, Safeheart makes no warranties or representations about the quality, accuracy, currency, completeness or fitness for any particular purpose of the information contained on this website.
  • In no event shall Safeheart be liable for any direct, special, incidental, indirect or consequential damages of any kind arising out of or in connection with the use of this website or any of the information contained in it.
  • This website contains links to other external websites that are not under the control of Safeheart. Safeheart makes no warranties, representations or undertakings nor accepts any liability or responsibility in connection with the content or use made of any website linked to this website. These websites have their own privacy and cookie policies, and we urge you to read them. They control how your personal information is used when you give it to these other organisations or they collect it with cookies. We do not approve any other websites and we are not responsible for any information, material, products or services that are on or accessible through those websites or for the privacy practices of websites run by other organisations. If you use these other websites you do it at your own risk.
  • Descriptions of, or references to, products, publications or services do not imply endorsement of that product, publication or service.
  • This website contains material the copyright of which or the other intellectual property rights of which are owned by Safeheart Ltd. In other cases material appears on the website with the specific consent of the relevant copyright owner.
  • Except as indicated elsewhere on this website, users may view, download and print the documents and information contained on the site, subject to the following conditions:
  • The materials may be used solely for personal, non-commercial use or study only
  • The materials may not be used for commercial purposes without the express written permission of Safeheart Ltd
  • The materials may not be distributed in any form for profit
  • The materials may not be modified or altered in any way
  • Any copyright or other proprietary notices contained in the materials may not be removed.
  • Except as set out above, reproduction of part or all of the contents of this website in any form is prohibited. None of the contents of this website may be copied or otherwise incorporated into any other website or other work in any form whatsoever.
  • Safeheart’s or the defibtracker logo or logos associated with any products, courses or services provided by Safeheart Ltd may not be used without the express written permission of Safeheart Ltd.

By using our Services, you are agreeing to these terms. Please read them carefully.

The most important information you need to know, which is repeated below under “Liability for our Services”, is this:

OUR SERVICE AND THE INFORMATION DISPLAYED WITHIN THEM HAVE NOT BEEN VALIDATED BY SAFEHEART FOR ACCURACY OR PRECISION. THE DATA SAFEHEART IS PROVIDED IS FROM THIRD PARTIES. THIS DATA PROVIDES THE LOCATIONS OF AUTOMATED EXTERNAL DEFIBRILLATORS AND THIS INFORMATION, AND THEREFORE THE ACCURACY OF THIS INFORMATION, IS FROM THE OWNERS OF THE AED OR GOVERNING AMBULANCE TRUSTS FOR THAT AREA WITHIN THE UK. OUR SERVICE IS MERELY SERVING AS A GUIDE THAT MUST BE OVERRIDDEN ACCORDING TO PHYSICAL PRESENCE AND STATE OF THE AED AT POINT OF USE.

Using Our Services

You must follow any policies made available to you within the Service.

Don’t misuse our Services. For example, don’t copy or detail the data on the website for use in your own services or to provide information that would provide competing service to the general public. Do not interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Service only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Service to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Service. Don’t remove, obscure, or alter any legal notices displayed in or along with our Service.

Our Services may display some content that is not Safeheart’s content. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. But that does not necessarily mean that we review content, so please don’t assume that we do.

In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications.

Privacy and Copyright Protection

Safeheart’s privacy policy below explains how we treat your data and protect your privacy when you use our Service. By using our Service, you agree that Safeheart can use such data in accordance with our privacy policies.

Your Content in our Services

We allow the ability to submit listings for AED locations within our service.

When you upload or otherwise submit content to our Service, you give Safeheart (and those we work with) a worldwide licence to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Service), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this licence are for the limited purpose of operating, promoting, and improving our Service, and to develop new ones. This licence continues even if you stop using our Service. Some Services may offer you ways to access and remove content that has been provided to that Service. Make sure you have the necessary rights to grant us this licence for any content that you submit to our Services.

About Software in our Services

Safeheart gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive licence to use the software provided to you by Safeheart as part of the Service. This licence is for the sole purpose of enabling you to use and enjoy the benefit of the Service as provided by Safeheart, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

Modifying and Terminating our Services

We are constantly changing and improving our Service. We may add or remove functionalities or features, and we may suspend or stop the Service altogether.

You can stop using our Services at any time, although we’ll be sorry to see you go. Safeheart may also stop providing Services to you, or add or create new limits to our Services at any time.

Our Warranties and Disclaimers

We provide our Service using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about our Services.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER SAFEHEART NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTION OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES “AS IS”.

SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.

Liability for our Services

WHEN PERMITTED BY LAW, SAFEHEART, AND SAFEHEART’S SUPPLIERS AND DISTRIBUTORS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

OUR SERVICE AND THE INFORMATION DISPLAYED WITHIN THEM HAVE NOT BEEN VALIDATED BY SAFEHEART FOR ACCURACY OR PRECISION. THE DATA SAFEHEART IS PROVIDED IS FROM THIRD PARTIES. THIS DATA PROVIDES THE LOCATIONS OF AUTOMATED EXTERNAL DEFIBRILLATORS AND THIS INFORMATION, AND THEREFORE THE ACCURACY OF THIS INFORMATION, IS FROM THE OWNERS OF THE AED OR GOVERNING AMBULANCE TRUSTS FOR THAT AREA WITHIN THE UK. OUR SERVICE IS MERELY SERVING AS A GUIDE THAT MUST BE OVERRIDDEN ACCORDING TO PHYSICAL PRESENCE AND STATE OF THE AED AT POINT OF USE.

IN ALL CASES, SAFEHEART, AND ITS SUPPLIERS AND DISTRIBUTORS, WILL NOT BE LIABLE FOR ANY LOSS OF LIFE, LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.

Business uses of our Services

If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Safeheart and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees.

About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use our Services.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.

These terms control the relationship between Safeheart and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.

The laws of the United Kingdom will apply to any disputes arising out of or relating to these terms or the Services. All claims arising out of or relating to these terms or the Services will be litigated exclusively in the state courts of the United Kingdom and you and Safeheart consent to personal jurisdiction in those courts.

To contact Safeheart, please email: info@defibtracker.co.uk.

Privacy Policy

This website is owned and run by Safeheart Ltd. In this privacy policy, we will refer to Safeheart Ltd using the terms ‘Safeheart’, ‘us’, ‘we’ and ‘our’. The term ‘our websites’ refers to www.defibtracker.co.uk and www.safeheart.co.uk, and any other websites we may own or run from time to time. The term ‘our online services’ includes our websites. If you use our online services, or any of our other services, we will call you a ‘user’ in this policy.

We are committed to protecting and respecting your privacy. This privacy policy is about the way we use the personal information of users. If you use any of our services to find AEDs or to list AEDs for other people to then find, this privacy policy applies to you.

To list an AED that you own or control, we will need information about you and the AED.

If you use our websites, you are in control of what information you provide, but if you choose not to share your information, we may not be able to place your AED on the site to be searched for by yourself and others.

Our services are based on information gained from ambulance trusts and any other individual that has access to an AED and wishes its location to be made public in an attempt to save lives. The privacy policy explains the following:

  1. What information we display
  2. What information we collect
  3. How we collect information
  4. How we use the information we collect
  5. Why we need your e-mail address
  6. Site Usage Tracking
  7. Sharing your information

If any terms do not make sense please read the key terms used below or e-mail any questions to info@defibtracker.co.uk. Your privacy is important to Safeheart Ltd. (owner of www.defibtracker.co.uk) so please take time to read the information below and get to know our practices.

Information we display:

Using the information provided to us by willing third parties (for example Ambulance Trusts, manufacturers, charities) we are able to map the location of AEDs (Automated Emergency Defibrillators) and create what are called PAD (Public Access Defibrillator) sites where in an emergency someone can access an AED to hopefully save someone’s life. This information is provided to Safeheart Ltd and displayed on www.defibtracker.co.uk in good faith, but neither Safeheart Ltd or www.defibtracker.co.uk is liable for the accuracy of this information. If an AED is not present at a location, broken or drained of power, Safeheart Ltd and www.defibtracker.co.uk cannot be held responsible.

Information we collect:

We collect information to provide better services to all of our users.

We collect information in two ways:

  1. Information you give us. For example, providing information of the location and details of condition and specific make/model of AED. We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number) or personal information, like your name, email address, to gain a contact for that unit in the location.
  2. Information we get from your use of our services. We may collect information about the services that you use and how you use them. This information includes:
    • Browser Access information
      When you use our services or view content provided by Safeheart, we may automatically collect and store certain information in server logs. This may include:

      1. details of how you used our service
      2. internet protocol (IP) address
      3. cookies that may uniquely identify your browser on www.defibtracker.co.uk
    • Location information
      When you use a location-enabled service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
    • Unique application numbers
      Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Safeheart when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
    • Local storage
      We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
    • Cookies and anonymous identifiers
      A cookie is a piece of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests. Most major websites use cookies. Cookies cannot be used by themselves to identify you. We use two types of cookie on our websites. The first type is a “session-based” cookie. This means that it is only saved on your hard disk for the time you are using our website. Within defibtracker.co.uk we use these cookies to store your locations during a search session. These cookies are deleted when you close your browser window. The second type of cookie we use stays on your hard disk after your session and is called a ‘persistent’. Some persistent cookies stay on your computer for 30 days. Other persistent cookies can stay on your computer for up to 5 years. These cookies help us understand the number of different people coming to the site, rather than the total number of times the site is used. Without this persistent cookie, if you visited the site once each week for three weeks we would count you as three separate users.  We do not store any of your personal information in either type of cookie. We do not link cookies to information you have given us. We only use cookies to help us make the services we offer better for all our users. If you do not want a website to create a cookie on your computer, most web browsers provide the option to disable them. However, our website may not work properly if you reject our cookies. If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium’s website or visit the Interactive Advertising Bureau’s website.
    • We use various technologies to collect and store information when you visit www.defibtracker.co.uk, and this may include sending one or more cookies or anonymous identifier to your device. We also use cookies and anonymous identifiers when you interact with services we offer to our partners.
    • Web beacon – sometimes called a clear GIF (Graphics Interchange Format) or pixel tag – is a line of code that we have installed on some of our pages to help us learn more about how our visitors make use of the content and services that we offer, and to count how often people visit different areas of the website. A web beacon is invisible to you and doesn’t affect the content you see. Web beacons help us provide a better service to you by allowing us to understand which areas of the site are more popular with visitors than others. We do not use web beacons to collect any personal information about you, but they allow us to build up general information about how people use our site. Certain pages on our websites may also contain web beacons put in place by our advertising agencies so that we can measure how useful our advertising on other websites is. Web beacon files let our agency recognise a unique cookie on your web browser, which in turn means we can learn which adverts bring users to our websites. The web beacon only records a limited amount of information that includes the cookie number, the page ID and the time and date you accessed the page. It does not contain your name, address, telephone number or email address.

How we collect information

We will collect information about you when you:

  • use our online services;
  • click on one of the adverts that we put on other websites;
  • ask for information from us;
  • give us a testimonial or other feedback;
  • submit comments relating to blogs or articles featured on defibtracker.co.uk;
  • fill in surveys.

We may also get information about you from third parties, with whom we have a business relationship.

How we use information we collect:

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Safeheart and www.defibtracker.co.uk users. We also use this information to offer you tailored content – like giving you more relevant AED locations. When you contact Safeheart, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements. We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy. Safeheart may process your personal information on a server located outside the country where you live.

Why we need your email address:

When you an AED for listings on our websites, we collect your email address. We may use it for listings  administration. We may use your email address to send you a confirmation of any listing you make, and to respond to you if you contact us for information about our services. We might also use your email address

to bring you news such as changes to the way you can use our online services or new services.

Site Usage Tracking:

Tracking how our online services are used. We may collect information about activity on our online services, or we may use other organisations to collect it and to share the results with us. We use this information to:

  • analyse statistics;
  • track pages and paths used by visitors to, or users of, our online service;
  • target the adverts or offers, such as banners, on our online services
  • and on the websites and other online services of other organisations;
  • and
  • track the use of our internet banner adverts and other links from our marketing partners’ websites to our websites.

For these purposes, we and the other organisations we use keep information on the path you take to get to our online services and on some of the pages you visit or use through our online services, using cookies, web beacons and other on-device storage. You cannot be personally identified from the information that we or these other organisations collect.

Sharing your information:

We may need to share your information with other organisations to provide you with the products, services or information you ask for. We may pass your information to one or more of the following organisations:

  • data processing companies, mailing houses and other third party
  • suppliers working on our behalf;
  • research students, universities and other research and development
  • organisations;
  • government and enforcement agencies, such as Trading Standards and the police.

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. Control who you share information with. Take information out of many of our services. You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that our services may not function properly if your cookies are disabled

Information you share

Our services provide you with different options on sharing and removing your content.

Accessing and updating your personal information

If that information is wrong, we strive to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes). Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of Safeheart unless one of the following circumstances apply:

  • We will share personal information with companies, organisations or individuals outside of Safeheart when we have your consent to do so. By registering an AED on the site you are automatically opting-in to consent to any information about the AED and it’s location, usage and current state to be shared
  • For external processing – We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. An example can be for scientific and/or clinical studies with regards to emergency or public health matters.
  • For legal reasons – We will share personal information with companies, organisations or individuals outside of Safeheart if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce applicable Terms of Service, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of Safeheart, our users or the public as required or permitted by law.

We may share aggregated, non-personally identifiable information publicly and with our partners – like researchers, emergency service providers. For example, we may share information publicly to show trends about the general use of our services.

Information security

We work hard to protect Safeheart and our www.defibtracker.co.uk users from unauthorised access to or unauthorised alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
  • We restrict access to personal information to Safeheart employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

We take the security of your personal information very seriously. We have put in place technology and security policies which are designed to protect the personal information that we hold about you. We also

follow the strict security procedures that privacy laws require. These cover storing, using and releasing any information you have provided, and preventing unauthorised access or use.

Every now and again, we receive requests for information from government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your personal information, we will provide it to the organisation asking for it.

When we use your information as described in section – How we will use information we collect, this may occasionally involve sending your information outside the European Economic Area (EEA). Where we do this, we make sure that appropriate steps are taken to protect your personal information and your rights. By providing us with your personal information, you agree that we may transfer, store and process your information outside the EEA.

Application

Our Privacy Policy applies to all of the services offered by Safeheart Ltd, and its affiliates, excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies, organisations or individuals, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organisations who advertise our services, and who may use cookies, pixel tags and other technologies.

Enforcement

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We will work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

Testimonials and Comments

If you give us feedback, we may use it to improve our products and services and we may publish it online or offline to promote our business, products and services. We will ask for your permission before we publish it.

Comments submitted to our online blogs and articles If you wish to submit a comment or feedback on a blog or article featured on defibtracker.co.uk, we may (but are not obliged to) publish your comment online or offline to promote our business, products and services. We will collect your name which will be displayed next to your comment, and e-mail address, which will not be published, but which we may use to contact you in relation to your comment.

Key terms

AED – Automatic Emergency Defibrillator, this is a machine that is able to potentially restart a persons heart by monitoring the pulse rhythm.

PAD – Public Access Defibrillator, this is a location that the general public can have access to a defibrillator for emergency use if that location is open.

Personal information – This is information which you provide to us which personally identifies you, such as your name, email address , or other data which can be reasonably linked to such information by Safeheart.

Cookie – A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

Anonymous identifier – An anonymous identifier is a random string of characters that is used for the same purposes as a cookie on platforms, including certain mobile devices, where cookie technology is not available.

IP address – Every computer connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country from which a computer is connecting to the Internet.

GPS coordinates – These include the Latitude and Longitude data submitted by your mobile devices fitted with the necessary hardware. The data will be able to pinpoint your location on a map at a specific point in time and place only when the feature of the www.defibtracker.co.uk requires to perform its task.

Server logs – Like most websites, our servers automatically record the page requests made when you visit our sites. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

We may update this privacy policy from time to time so you may want to check it each time you give us personal information or use our websites

We welcome your questions, comments and requests about this privacy policy.

Updated on 5th May 2013.